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. Introduction
. The Psychology of Client Decision Making
. The Manager as Coach
. Leading with Emotional Intelligence
. Emotional Intelligence in Selling
. Business Breakthroughs
. The Art and Science of Selling
. Attitude and Action for Achievement
. Building a Positive Workplace


Program: Business Breakthroughs

There is evidence to show that 20% of people get 80% of the results. This course shows your people how to break through to that next level of performance. Achieving top results requires confidence, focus and the right attitude.


This program will show you how to focus on the high pay-off activities that bring in more business and money. Improve your people's productivity, reduce frustration and stress and get long-term benefits through developing self awareness, a can-do attitude and practical management strategies.

Key Content

-Building the foundation of emotional intelligence

-Understanding how emotions have a major impact on our decisions and behaviours

-Building self management

-Tools for mastering negative emotions and avoidance behaviours

-How to significantly increase your business while reducing your stress

-Developing an entrepreneurial mindset

-Moving a sale forward


Participants of this program will be able to:

-Change the way they approach and react to events and interactions

-Focus on "high pay-off" activities

-Reduce stress and deal with change effectively

-Take a more strategic approach to building business

-Build a common motivational and strategic business language

-Improve their interpersonal communication and people management skills


-Training workshop 1 day to 5 days.

-Individual coaching to maximise learning and behavioural change.

Case Study

-Business Breakthroughs delivered increased sales and more free time [here]