Introduction
It Pays To Look On The Bright Side
Putting Emotional Intelligence To Work
The Self Esteem Factor
Facts Tell Emotions Sell
Lead With Emotional Intelligence
Lead With Emotional Intelligence
Key Content
Emotional Intelligence the core leadership competency
How lack of Emotional Intelligence causes leadership derailment
Key steps in developing Emotional Intelligence
How to increase empathy and build trust
Managing the emotions of others
Leveraging results through teamwork
Format
45 minutes to half a day
Alternative Titles
Beyond Management to Leadership
What Makes An Emotional Intelligent Leader
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